Policy, Billing, Claim Status

Frequently Asked Questions

We understand that filing a claim can be overwhelming and stressful, not to mention, the countless questions lacking answers.  We have come up with a document designed to answer our policy holders most Frequently Asked Questions, as well as an Inspection Checklist.  

The Inspection Checklist can be used as a guide when preparing for an inspection.  


You can find an inspection checklist and a list of frequently asked questions by downloading the printable frequently asked questions document below.


policy, billing
& claim Status




business address & mailing address

1 Galleria Blvd, Suite 720 | Metairie, LA 70001

human resources mailing address

attn: human resources - personal and confidential
1 Galleria Blvd, Suite 725 | Metairie, LA 70001

office hours

m-f 8:00am to 4:00pm